Casinos in the USA are now leaning towards cashless gambling in order to protect customers and staff from the novel coronavirus (Covid-19) pandemic.
The American Gaming Association (AGA) has released a “Payments Modernization Policy Principles” which they believe will steer the industry into e-Payments.
According to the AGA, the three-page set of recommendations was brought about through a collaborative industry effort to create a framework for digital payments on the casino floor.
“Advancing opportunities for digital payments has been one of our top priorities since my first day at the AGA,” William Miller, AGA’s president and CEO, said.
“The Covid-19 pandemic made it all the more important to advance our efforts to provide customers with the payment choice they are more comfortable with and have increasingly come to expect in their daily lives,” he added.
The guidelines come after the AGA reported that around 621 casinos have reopened in 29 states from June 12, whereas others are making plans to follow suit.
AGA officials revealed that a survey of casino visitors show 57% expressed preference for digital or contactless payments on the casino floor in order to be safe from the coronavirus. Meanwhile 59% said they are less likely to use cash due to the pandemic, and 54% said they are highly likely to use a payment option when they gamble.
The AGA has come up with seven principles that aim to educate regulators planning to expand their payment choices, including:
*Equipping customers with tools to bet responsibly
*Provide customers with payment choice and convenience
*Make sure state laws allow a flexible regulatory approach, capable of keeping up with evolving forms of digital payments
*Discuss increased customer public health concerns
*Give customers confidence in digital payment security
*Establish a uniform regulatory environment for casino operators, regulators, and suppliers
*Empower the law enforcement to identify offenders better via digital payment analysis
“This not only improves responsible gaming efforts by equipping customers with digital tools to help them monitor their gaming and set limits, but also provides operators, regulators, and law enforcement increased transparency into matters of anti-money laundering and monitoring of financial transactions,” the AGA explained.