GVC Holdings recently announced that it would be reopening all 2,445 of its Landbrokes and Coral betting shops in England starting from June 15. This is in line with the UK government lifting restrictions in relation to the novel coronavirus (Covid-19) pandemic.
Starting June 15, non-essential shops will be allowed to reopen after they were forced to close up shop in March, when the UK went into a state of lockdown to help slow the spread of Covid-19.
Shops will only be allowed to reopen if they observe proper social distancing and safety measures to protect staff and customers. GVC already set out its plans in lieu of resuming retail activities starting next week.
Among the said measures involve daily property maintenance checks (before they can open shop), including cleaning screens, gaming machines, and betting stations.
GVC will also introduce a number of tools that help support social distancing, such as placing glass barriers at cashier points, and installing customer signage and floor markings. All staff will receive training on the new measures as well.
Players will be able to use a stylus when using gaming machines and at gaming stations, so they don’t have to touch screens physically. GVC will also install more hand sanitizer stations and place more hand-wash and cleaning products at its sites.
Employees will be provided face masks, protective shields and disposable gloves. GVC also plans to roll out enhanced cleaning routines for the customer and colleague areas.
The company will also be providing guidance on maximum customer occupancy levels, depending on the size and layout of each shop, as well as entry/exit management procedures, and bet and payment processes.
Other safety measures will put emphasis on safer gambling like monitoring customer behavior and well-being, identifying potentially vulnerable players, and guidance on interactions with such players and reviewing self-exclusion lists.