After a successful rollout in the UK, Greentube, the NOVOMATIC Interactive subsidiary, is set to implement Neccton’s Responsible Gaming solution in its online gaming offering in Spain.
The mentor tool, which was first introduced with Admiral Casino and featuring more real money gaming brands expected to follow, helps Greentube to identify potentially dangerous gaming behaviour in real-time and automatically interacts with players exhibiting harmful behaviour.
The launch of a mentor in Spain under the StarVegas brand strengthens the company’s commitment to safer gambling for its clients and extends its role as a responsible global games provider and operator.
Soon, Greentube will strive to introduce a mentor in more markets to guarantee the highest degree of social responsibility and player security in all areas.
Neccton’s latest AI-based Responsible Gaming (RG) solution, tracks certain data that can show if a person is spending more than they can afford, such as in-session deposits, chasing losses, failed deposits, and cancelled withdrawals will notify casinos immediately.
This solution also interacts directly with players via personalized messages and contains details that allow them to analyze their own action and compare it to the player database.
Adam Warren, Brand Manager & Managing Director of the StarVegas Spain and StarVegas Italy brands at Greentube, said: “We take our commitment to Responsible Gaming extremely seriously and we constantly work to enhance and improve our strategies to ensure players use our products safely. Neccton’s mentor solution assures this and offers us an easy tool to spot any potentially harmful behaviour and to intervene when needed. We are very pleased with our partnership so far and we look forward to expanding into new markets going forward to ensure the highest level of safe play.”
Dr. Michael Auer, Director at Neccton, said: “We are excited to further strengthen our relationship with Greentube and look forward to working together across new markets.
“With mentor, operators learn which players tend to play riskier and also how to advise those players appropriately and which actions to take. Across the globe, regulators are increasing their focus on Responsible Gaming and player safety, and through our partnership, Greentube is at the forefront of offering safe casino entertainment online.”