Innovative Technology Ltd (ITL), a leading provider in cash handling technology, is pleased to announce a service partnership with Alphonic Technology, a trusted automated cash handling solutions provider based in Kuala Lumpur, Malaysia. Alphonic Technology provides maintenance and repair services for cash validation machines for various industries such as Transportation, Amusement, Gaming and Retail and Kiosks.
“We have been working closely with Alphonic for a number of years now, so I am pleased to have formally agreed this service partnership with them,” Kravitz Liew, Business Development Manager for Southeast Asia, said.
“Southeast Asia is a key growth area for us, and we plan to expand our presence across the region in collaboration with our partners. We will work with Alphonic to fully support our retail and kiosks customers and they will provide local servicing and repair in Malaysia and beyond,” he added.
According to Kravitz, Alphonic currently carries out servicing for their products and organize repairs for Malaysia and its surrounding areas.
ITL recently launched the CBA9 bill acceptor, which was designed specifically for various regions of Southeast Asia, including Malaysia. This innovative, field-proven banknote validator is expected to blow up in the region with its high acceptance rate for the Malaysian Ringgit.
“We are really proud to be a servicer partner for ITL and support some of their key validation products that are perfect for the retail and kiosks sectors in the region. We give a local, speedy and efficient service and a fast turnaround to ensure waiting time is reduced, keeping machines operational and fully serviced,” Koo Yee Kit, Managing Director of Alphonic Technology commented.
“I have successfully collaborated with Innovative for many years now and I look forward to capitalizing on this service partnership in the coming months and years to strengthen our relationship even further,” he added.